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CAF POS Application
Point of Sale system for CAF outlets across Kuwait
The CAF POS App is designed to streamline ordering and service at our 40+ cafe locations throughout Kuwait. Our app helps staff efficiently manage orders for our delicious coffee, sandwiches, and burgers, ensuring fast and accurate service for all our valued customers.
Frequently Asked Questions
Our staff members use the CAF POS App to take your order at any of our locations. Simply visit any CAF outlet and our team will assist you with placing your order through the system. You can also customize your order with special requests.
We accept cash, all major credit/debit cards (Visa, Mastercard, KNET), and mobile payment solutions. Payment is processed securely through our payment providers - we do not store your card details.
We only collect your name and phone number for order purposes. We do not collect location data, payment card details, or analytics data. Your information is stored securely and never shared with third parties. Read our full Privacy Policy.
Yes, you can modify or cancel your order before preparation begins. Please speak with our staff immediately if you need to make changes. Once preparation has started, modifications may not be possible.
Yes! We offer various options for different dietary needs. Please inform our staff about any allergies or dietary requirements when placing your order, and they will guide you through suitable menu options.
CAF has over 40 locations across Kuwait. Visit our website at cafcafe.odoo.com to find the nearest outlet, or contact our customer care team for assistance.
We're sorry to hear that! Please contact our customer care team immediately at c.customercare@cafcafe.com or call +965 2228 6603. Include your order details and the location you visited, and we'll resolve the issue promptly.
The CAF POS App is an internal application used by our staff at CAF outlets to manage orders efficiently. It is not available for public download. As a customer, you simply visit any CAF location and our team will serve you using the app.
You have the right to request deletion of your personal data at any time. To do so, please email us at c.customercare@cafcafe.com with the subject line "Data Deletion Request" and include your name and phone number. We will process your request within 30 days and confirm once your data has been deleted. For more details, please read our Privacy Policy.
We collect only minimal information: your name and phone number, provided voluntarily when placing an order. We do NOT collect location data, payment card details, browsing history, or any analytics data. Your information is used solely for order processing and is never sold to third parties. Read our full Privacy Policy.
Troubleshooting
Order Issues
Wrong item, missing item, or quality concerns with your order
Contact staff immediately or email usPayment Problems
Transaction failed, double charged, or receipt issues
Speak with outlet managerLong Wait Times
Order taking longer than expected
Ask staff for order status updateGeneral Feedback
Suggestions, compliments, or service feedback
Email c.customercare@cafcafe.comSend Us a Message
Can't find what you're looking for? Reach out to us directly.